Generative artificial intelligence (AI) could create new forms of inequality in South Africa, particularly through the deployment of large language models as chatbots and digital assistants. As these technologies become integral to daily life, their impact on various societal sectors raises concerns.
Understanding the Role of AI in Society
AI technology is rapidly evolving, influencing everything from education to employment. In South Africa, where economic disparities are pronounced, the integration of AI might exacerbate existing inequalities. The government and private sectors need to address how these tools are implemented.
According to experts, the digital divide in South Africa could deepen if access to AI technologies remains uneven. As AI solutions become prevalent, those who cannot access advanced technology may find themselves at a disadvantage.
The Risks of AI-Driven Inequity
One significant risk of AI deployment is the potential for job displacement. Many low-skilled jobs could be automated, leaving vulnerable populations without employment. In fact, a recent report indicated that as many as 50% of jobs in certain sectors might be at risk due to AI.




